
State Farm® Insurance Agent Steve Perrine
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Shaw
January 22, 2025
"Michele Bates is absolutely wonderful! She has helped us navigate through multiple car wrecks, a stolen vehicle, and a couple of hurricanes! She is incredibly responsive and proactive! I can call or text her anytime and she is always ready to help! Michele is the reason that I will never even consider leaving State Farm! My whole family loves her! She is the BEST!"
"Hi Chris, Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experiences with Michele. It's great to know she has been such a reliable support for you and your family. We truly appreciate your loyalty and are always here to help whenever you need us. Best regards, Steve"
Taylor Hawke
January 17, 2025
"Michele is THE BEST!!! Literally always answers texts with in moments. And has all of my information at the tip of her fingers. Everything is seamless and she is so pleasant to deal with!"
"hank you, Taylor, for your fantastic review! We're thrilled to hear that Michele has provided you with such prompt and seamless service. She truly is a gem, and we’re so glad she’s been able to assist you quickly and efficiently. Your kind words mean a lot to us!"
Ed ktz
December 4, 2024
"I've had multiple policies with this agency for a little over a year now and have had nothing but a pleasant and positive experience with the staff here and my agent. My agent Shea is always responsive and helpful with any questions or concerns I have, she has been incredibly great to deal during my time as a customer with the agency and has provided nothing but excellent customer service. For anyone in search of a new insurance agency i would highly recommend this office!"
"Thank you so much for sharing your experience! It's wonderful to hear that Shea has been responsive and helpful with your questions and concerns. We're delighted that you've had a positive experience with our team and appreciate your recommendation."
Jonnie Owens
December 4, 2024
"Shea Edwards is the best! Although the issue might not be in her job description, she gets the job done. I’m glad I chose Steve Perrine and Shea for my auto and homeowners coverage."
"Thank you so much for your kind words about Shea Edwards! It's fantastic to hear that she was able to assist you beyond expectations. We're delighted you chose us for your auto and homeowners coverage!"
Kimberly Terry
December 4, 2024
"I have been very happy with the service received at this office. Shea Edwards is AMAZING to work with. She is always so helpful and goes out of her way to make sure I have what I need. Highly recommend."
"Thank you so much for sharing your positive experience! It's wonderful to hear that Shea has been so helpful and attentive to your needs."
Jessica Chambers
December 4, 2024
"Shea is absolutely wonderful! She has helped me with any questions or concerns I have regarding my policies! Thanks shea for being so helpful!"
"Thank you so much for your kind words, Jessica! It's fantastic to hear that Shea has been able to assist you with all your questions and concerns. Your feedback is greatly appreciated!"
Shanda Bunch
December 4, 2024
"I recently had the pleasure of working with Shea @State Farm-Steve Perrine. Shea made my whole insurance experience nothing but the best! She is so knowledgeable, friendly and ready to tackle any questions and concerns I have all with the most sincere and friendly personality. I highly recommend anyone looking for an insurance agency that puts their customers first to contact Shea @State Farm!! Shea will definitely make your whole insurance experience a walk in the park! Above and beyond my expectations!!"
"Thank you so much for sharing your wonderful experience with Shea at our agency! It's fantastic to hear that Shea's knowledge and friendly demeanor made your insurance journey smooth and enjoyable. Your high recommendation means a lot to us, and we're delighted to know that Shea exceeded your expectations. We're here to help whenever you need us!"
Mark Hornbuckle
December 4, 2024
"State Farm and Shea Edwards have been a pleasure to work with."
"Mark, Thank you for the kind review. Shea strived to provide excellent customer service to everyone she comes in contact with!"
Jacob J
November 23, 2024
"Very friendly people at this location but State Farm has a horrible and constant increase in their coverage at ridiculous prices."
Rita Hayes
November 21, 2024
"The office staff is always willing and ready to help me and answer all of my crazy questions. My go to girl is Shea! Thanks"
"Thank you so much for your kind words, Rita! It's fantastic to hear that Shea and the rest of the office staff have been able to assist you with all your questions. We appreciate your trust and look forward to continuing to help you with your insurance needs!"
Ellen Egler
November 21, 2024
"I have been with this agency for about 5 or 6 years now and I have never had any problems. I can call Shea Edwards and she will help me, absolutely no questions asked. I would recommend them to anyone that wants to deal with great people!"
"Thank you so much for your kind words, Ellen! It's fantastic to hear that Shea has been able to assist you whenever needed. We truly appreciate your recommendation and look forward to continuing to provide you with great service!"
Ajmal Ismail
November 21, 2024
"Extremely unprofessional office & Passive aggressive. I reached out on behalf of my family friend that is a client of theirs (had them on call and verify both of our identities and gave me permission to speak on her behalf). They refused to speak with us on the phone and are extremely difficult to deal with. Stay away from this rotten agency, shame on StateFarm for tolerating such a horrible agency that is ruining their prestigious reputation."
"Mr. Ismail: After 31 years in business, I’m not going to shy away from a negative review (thankfully, we don’t get many) and will always look to respond in a timely and professional manner. However, I’m only going to do so when the criticism is constructive and honest. In this case, I find your words to be so out of line that they don’t deserve a thoughtful response. I’m also wise enough to assume you would enjoy nothing more than an online joust where you are provided a forum in which you can attempt to inflict more harm to me, my team members, and our business. Shea shared with me your threat to “rip her apart on Google.” What a lovely, mature approach you’ve chosen. Bullies are so endearing. To others in the public that may read this thread, please know that my agency takes seriously, our legal responsibility to protect customer information. In the state of Georgia and with State Farm Insurance Companies, there are strict guidelines that dictate how we must respond to third party requests for information. Those guidelines were not met in this case. Please also know that my team makes a daily and ongoing commitment to our customers, our community and our company. This is reflected in our results and the relationships we enjoy today. Our agency isn’t “horrible,” it’s blessed. And it’s blessed to be located in southwest Georgia where most folks look for ways to lift their friends and neighbors. Thank you for seeing this for what it is; an attempt to harm others. – Steve"
Jason Blanchard
July 29, 2024
"Very helpful answered all my questions and helped me get some insurance! Thanks Shea"
"Thanks for sharing your experience, Jason! It's fantastic to hear that Shea was able to answer all your questions and help you get the insurance you needed. We're here whenever you need us!"
NeKeysha Anderson
June 25, 2024
"I have my auto and rental life insurance with Steve Perrine State Farm. Carly Edwards has been my agent for years and she absolutely amazing. She just recently helped me to put insurance on my new apartment and helped me to understand what it was for. Awesome work ethic and overall a great person to work with!"
"Thank you for sharing your positive experience with Carly! We're thrilled to hear that she provided excellent service and helped you with your insurance needs. We appreciate your kind words and look forward to continuing to assist you in the future."
Courtney Leggett
June 21, 2024
"Shae made sure that she found the best insurance plan to fit my needs and budget."
"Thank you for sharing your positive experience with Shae! We are thrilled to hear that she was able to find the best insurance plan for your needs and budget. We appreciate your feedback and look forward to continuing to provide excellent service."
Crystal Dice
June 21, 2024
"They have really fast services. I have my auto, and my life insurance with Steve Pierre. All of their agents is very friendly and nice. My insurance is very reasonable. I'm so glad I have changed to State Farm."
"Thank you for choosing Steve Perrine - State Farm for your auto and life insurance needs! We're thrilled to hear that you've had a positive experience with our fast services and friendly agents. We appreciate your kind words and look forward to continuing to provide you with excellent service."
Jenny McNair
May 17, 2024
"I have my auto, rental, and life insurance with Steve Perrine State Farm. Michelle Bates, my wonderful agent, is the very best agent ever! She is always available to answer questions. I recently had an auto accident and everything was handled quickly. Very professional and friendly office!"
"Thank you for sharing your positive experience with Michelle Bates at our agency, Jenny! We are thrilled to hear that she provided you with excellent service during your recent auto accident. We appreciate your kind words and your trust in our agency for your insurance needs."
Marylee Snyder
May 7, 2024
"I would like to thank State Farm and Michele R. Bates for making my insurance change easy, effortless and affordable. I have better coverage and understand my policy. That is not an easy undertaking these days. Look forward to years of business with you."
"Thank you for the kind review for Michele and our team. It is our pleasure to provide you with excellent customer service and take care of all your Insurance needs."
Nonnie Caldwell
February 2, 2024
"They were extremely helpful when I wanted to get Life Insurance on my grandchildren. The information they provided was perfectly matched to the coverage I requested."
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Gracie Davis
February 2, 2024
"Shea has been my go to agent for years. She takes care of all of my life insurance policy needs! She’s always a text and away and makes sure all my questions are asked in a timely manner, for both myself and family/friends. We are absolutely satisfied with shea as well at Steve’s office! Thank you all."
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
Shelley Watson
February 1, 2024
"Love this Agent. I have worked with Shea May from the beginning and she is awesome. I can email or call her at any time and she gets right back to me ASAP. She is Awesome and I will always refer people to her and this office."
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
Artis Thomas
January 31, 2024
"State farm took our money and turned around and canceled our policy.be very careful when dealing with state farm"
"According to our records from December 2023, Mr. Thomas was attempting to transfer his policy/policies into Georgia from a neighboring state. However, there were some preexisting issues with his account (adverse underwriting, payment, etc.) that prevented us from making what would normally be a smooth transition. We attempted to resolve those issues but his account had already been set for nonrenewal in the adjacent state. Thus the situation was out of our control and we explained all of this, in detail, to Mr. Thomas. State Farm has been doing business with honesty and integrity for more than 100 years. At a local level, my team has been providing “good neighbor service” to Albany and southwest Georgia for more than 33 years. This isn’t the first time that we’ve run into obstacles when trying to assist someone and we ALWAYS leave the door open in terms of building a working relationship down the road. We did this with Mr. Thomas. When his underwriting issues clear up (normally a 3-year look-back), we would love to work with him. *I would also note that it is illegal for an insurance company to keep any monies paid that extend beyond a cancellation date. When and if this type of overpayment occurs, Georgia law requires a refund. Steve Perrine, Agent"
Melissa Swift
January 25, 2024
"Shae is AMAZING!!!!! She made the process so easy! Shae goes above and beyond for her customers and that is so hard to find these days!"
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
Kryssy Love
November 22, 2023
"Very pleasant people and they were definitely willing to help me!! Love it!!"
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Danny King
October 13, 2023
"Received great service from my agent, Carly Edwards, during my claim process. She was knowledgeable, friendly and very helpful with any questions I had."
"Danny, thank you for sharing your wonderful experience with Carly, and for choosing our services for your claim. We're delighted to hear that she provided you with knowledgeable, friendly, and helpful assistance. We greatly appreciate your kind words and are here to assist you whenever you need us."