State Farm® Insurance Agent Steve Perrine

"Hi Chris, Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experiences with Michele. It's great to know she has been such a reliable support for you and your family. We truly appreciate your loyalty and are always here to help whenever you need us. Best regards, Steve"

"hank you, Taylor, for your fantastic review! We're thrilled to hear that Michele has provided you with such prompt and seamless service. She truly is a gem, and we’re so glad she’s been able to assist you quickly and efficiently. Your kind words mean a lot to us!"

"Thank you so much for sharing your experience! It's wonderful to hear that Shea has been responsive and helpful with your questions and concerns. We're delighted that you've had a positive experience with our team and appreciate your recommendation."

"Thank you so much for your kind words about Shea Edwards! It's fantastic to hear that she was able to assist you beyond expectations. We're delighted you chose us for your auto and homeowners coverage!"

"Thank you so much for sharing your positive experience! It's wonderful to hear that Shea has been so helpful and attentive to your needs."

"Thank you so much for your kind words, Jessica! It's fantastic to hear that Shea has been able to assist you with all your questions and concerns. Your feedback is greatly appreciated!"

"Thank you so much for sharing your wonderful experience with Shea at our agency! It's fantastic to hear that Shea's knowledge and friendly demeanor made your insurance journey smooth and enjoyable. Your high recommendation means a lot to us, and we're delighted to know that Shea exceeded your expectations. We're here to help whenever you need us!"

"Mark, Thank you for the kind review. Shea strived to provide excellent customer service to everyone she comes in contact with!"

"Thank you so much for your kind words, Rita! It's fantastic to hear that Shea and the rest of the office staff have been able to assist you with all your questions. We appreciate your trust and look forward to continuing to help you with your insurance needs!"

"Thank you so much for your kind words, Ellen! It's fantastic to hear that Shea has been able to assist you whenever needed. We truly appreciate your recommendation and look forward to continuing to provide you with great service!"

"Mr. Ismail: After 31 years in business, I’m not going to shy away from a negative review (thankfully, we don’t get many) and will always look to respond in a timely and professional manner. However, I’m only going to do so when the criticism is constructive and honest. In this case, I find your words to be so out of line that they don’t deserve a thoughtful response. I’m also wise enough to assume you would enjoy nothing more than an online joust where you are provided a forum in which you can attempt to inflict more harm to me, my team members, and our business. Shea shared with me your threat to “rip her apart on Google.” What a lovely, mature approach you’ve chosen. Bullies are so endearing. To others in the public that may read this thread, please know that my agency takes seriously, our legal responsibility to protect customer information. In the state of Georgia and with State Farm Insurance Companies, there are strict guidelines that dictate how we must respond to third party requests for information. Those guidelines were not met in this case. Please also know that my team makes a daily and ongoing commitment to our customers, our community and our company. This is reflected in our results and the relationships we enjoy today. Our agency isn’t “horrible,” it’s blessed. And it’s blessed to be located in southwest Georgia where most folks look for ways to lift their friends and neighbors. Thank you for seeing this for what it is; an attempt to harm others. – Steve"

"Thanks for sharing your experience, Jason! It's fantastic to hear that Shea was able to answer all your questions and help you get the insurance you needed. We're here whenever you need us!"

"Thank you for sharing your positive experience with Carly! We're thrilled to hear that she provided excellent service and helped you with your insurance needs. We appreciate your kind words and look forward to continuing to assist you in the future."

"Thank you for sharing your positive experience with Shae! We are thrilled to hear that she was able to find the best insurance plan for your needs and budget. We appreciate your feedback and look forward to continuing to provide excellent service."

"Thank you for choosing Steve Perrine - State Farm for your auto and life insurance needs! We're thrilled to hear that you've had a positive experience with our fast services and friendly agents. We appreciate your kind words and look forward to continuing to provide you with excellent service."

"Thank you for sharing your positive experience with Michelle Bates at our agency, Jenny! We are thrilled to hear that she provided you with excellent service during your recent auto accident. We appreciate your kind words and your trust in our agency for your insurance needs."

"Thank you for the kind review for Michele and our team. It is our pleasure to provide you with excellent customer service and take care of all your Insurance needs."

"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."

"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."

"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."

"According to our records from December 2023, Mr. Thomas was attempting to transfer his policy/policies into Georgia from a neighboring state. However, there were some preexisting issues with his account (adverse underwriting, payment, etc.) that prevented us from making what would normally be a smooth transition. We attempted to resolve those issues but his account had already been set for nonrenewal in the adjacent state. Thus the situation was out of our control and we explained all of this, in detail, to Mr. Thomas. State Farm has been doing business with honesty and integrity for more than 100 years. At a local level, my team has been providing “good neighbor service” to Albany and southwest Georgia for more than 33 years. This isn’t the first time that we’ve run into obstacles when trying to assist someone and we ALWAYS leave the door open in terms of building a working relationship down the road. We did this with Mr. Thomas. When his underwriting issues clear up (normally a 3-year look-back), we would love to work with him. *I would also note that it is illegal for an insurance company to keep any monies paid that extend beyond a cancellation date. When and if this type of overpayment occurs, Georgia law requires a refund. Steve Perrine, Agent"

"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."

"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."

"Danny, thank you for sharing your wonderful experience with Carly, and for choosing our services for your claim. We're delighted to hear that she provided you with knowledgeable, friendly, and helpful assistance. We greatly appreciate your kind words and are here to assist you whenever you need us."

" We always appreciate feedback as we strive to provide that “Good Neighbor Service” that people expect from State Farm and our agency. Paying premiums month after month in the absence of a claim can make it feel as though the insurance relationship is one-sided. But we have new claims that get called into our office every day. Some of these involve injury, death, and are extremely serious in nature. It’s during these times that we step up and represent our clients with compassion, focus, and a commitment to fulfill our obligations. My team and I pledge to put our clients first – every day – and we appreciate each household that is part of our book of business. -Steve Perrine, Agent "