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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Blanchard

July 29, 2024

5  out of  5
rating by Jason Blanchard
"Very helpful answered all my questions and helped me get some insurance! Thanks Shea"
We responded:
"Thanks for sharing your experience, Jason! It's fantastic to hear that Shea was able to answer all your questions and help you get the insurance you needed. We're here whenever you need us!"
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NeKeysha Anderson

June 25, 2024

5  out of  5
rating by NeKeysha Anderson
"I have my auto and rental life insurance with Steve Perrine State Farm. Carly Edwards has been my agent for years and she absolutely amazing. She just recently helped me to put insurance on my new apartment and helped me to understand what it was for. Awesome work ethic and overall a great person to work with!"
We responded:
"Thank you for sharing your positive experience with Carly! We're thrilled to hear that she provided excellent service and helped you with your insurance needs. We appreciate your kind words and look forward to continuing to assist you in the future."
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Courtney Leggett

June 21, 2024

5  out of  5
rating by Courtney Leggett
"Shae made sure that she found the best insurance plan to fit my needs and budget."
We responded:
"Thank you for sharing your positive experience with Shae! We are thrilled to hear that she was able to find the best insurance plan for your needs and budget. We appreciate your feedback and look forward to continuing to provide excellent service."
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Crystal Dice

June 21, 2024

5  out of  5
rating by Crystal Dice
"They have really fast services. I have my auto, and my life insurance with Steve Pierre. All of their agents is very friendly and nice. My insurance is very reasonable. I'm so glad I have changed to State Farm."
We responded:
"Thank you for choosing Steve Perrine - State Farm for your auto and life insurance needs! We're thrilled to hear that you've had a positive experience with our fast services and friendly agents. We appreciate your kind words and look forward to continuing to provide you with excellent service."
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Jenny McNair

May 17, 2024

5  out of  5
rating by Jenny McNair
"I have my auto, rental, and life insurance with Steve Perrine State Farm. Michelle Bates, my wonderful agent, is the very best agent ever! She is always available to answer questions. I recently had an auto accident and everything was handled quickly. Very professional and friendly office!"
We responded:
"Thank you for sharing your positive experience with Michelle Bates at our agency, Jenny! We are thrilled to hear that she provided you with excellent service during your recent auto accident. We appreciate your kind words and your trust in our agency for your insurance needs."
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Marylee Snyder

May 7, 2024

5  out of  5
rating by Marylee Snyder
"I would like to thank State Farm and Michele R. Bates for making my insurance change easy, effortless and affordable. I have better coverage and understand my policy. That is not an easy undertaking these days. Look forward to years of business with you."
We responded:
"Thank you for the kind review for Michele and our team. It is our pleasure to provide you with excellent customer service and take care of all your Insurance needs."
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Nonnie Caldwell

February 2, 2024

5  out of  5
rating by Nonnie Caldwell
"They were extremely helpful when I wanted to get Life Insurance on my grandchildren. The information they provided was perfectly matched to the coverage I requested."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Gracie Davis

February 2, 2024

5  out of  5
rating by Gracie Davis
"Shea has been my go to agent for years. She takes care of all of my life insurance policy needs! She’s always a text and away and makes sure all my questions are asked in a timely manner, for both myself and family/friends. We are absolutely satisfied with shea as well at Steve’s office! Thank you all."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
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Shelley Watson

February 1, 2024

5  out of  5
rating by Shelley Watson
"Love this Agent. I have worked with Shea May from the beginning and she is awesome. I can email or call her at any time and she gets right back to me ASAP. She is Awesome and I will always refer people to her and this office."
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
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Artis Thomas

January 31, 2024

1  out of  5
rating by Artis Thomas
"State farm took our money and turned around and canceled our policy.be very careful when dealing with state farm"
We responded:
"According to our records from December 2023, Mr. Thomas was attempting to transfer his policy/policies into Georgia from a neighboring state. However, there were some preexisting issues with his account (adverse underwriting, payment, etc.) that prevented us from making what would normally be a smooth transition. We attempted to resolve those issues but his account had already been set for nonrenewal in the adjacent state. Thus the situation was out of our control and we explained all of this, in detail, to Mr. Thomas. State Farm has been doing business with honesty and integrity for more than 100 years. At a local level, my team has been providing “good neighbor service” to Albany and southwest Georgia for more than 33 years. This isn’t the first time that we’ve run into obstacles when trying to assist someone and we ALWAYS leave the door open in terms of building a working relationship down the road. We did this with Mr. Thomas. When his underwriting issues clear up (normally a 3-year look-back), we would love to work with him. *I would also note that it is illegal for an insurance company to keep any monies paid that extend beyond a cancellation date. When and if this type of overpayment occurs, Georgia law requires a refund. Steve Perrine, Agent"
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Melissa Swift

January 25, 2024

5  out of  5
rating by Melissa Swift
"Shae is AMAZING!!!!! She made the process so easy! Shae goes above and beyond for her customers and that is so hard to find these days!"
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
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Kryssy Love

November 22, 2023

5  out of  5
rating by Kryssy Love
"Very pleasant people and they were definitely willing to help me!! Love it!!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Danny King

October 13, 2023

5  out of  5
rating by Danny King
"Received great service from my agent, Carly Edwards, during my claim process. She was knowledgeable, friendly and very helpful with any questions I had."
We responded:
"Danny, thank you for sharing your wonderful experience with Carly, and for choosing our services for your claim. We're delighted to hear that she provided you with knowledgeable, friendly, and helpful assistance. We greatly appreciate your kind words and are here to assist you whenever you need us."
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Daddy yo

June 24, 2023

3  out of  5
rating by Daddy yo
"Just the average auto insurance that takes in premiums month after month year after year and virtually does nothing. Nothing against Steve Perrine."
We responded:
" We always appreciate feedback as we strive to provide that “Good Neighbor Service” that people expect from State Farm and our agency. Paying premiums month after month in the absence of a claim can make it feel as though the insurance relationship is one-sided. But we have new claims that get called into our office every day. Some of these involve injury, death, and are extremely serious in nature. It’s during these times that we step up and represent our clients with compassion, focus, and a commitment to fulfill our obligations. My team and I pledge to put our clients first – every day – and we appreciate each household that is part of our book of business. -Steve Perrine, Agent "
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Steve Burton

April 25, 2023

5  out of  5
rating by Steve Burton
"We’ve been with State Farm for years. Our rep shea Edwards goes beyond to help us when we have a question or issue. She has sure helped us out to make things easier"
We responded:
"Steve, Thank you for the great review and trusting our team with your Insurance needs. "
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Ashley Branch

March 14, 2023

5  out of  5
rating by Ashley Branch
"The staff at Steve Perrine State Farm are always so kind and knowledgeable. Steve goes above and beyond to keep his customers happy and safe. The office is always impeccably clean and I'm always greeted with a smile."
We responded:
"Ashley, Thank you so much for the wonderful review. It is our pleasure to provide you with great customer service and Insurance. "
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Lisa Burditt

January 13, 2023

5  out of  5
rating by Lisa Burditt
"Carly just saved me close to $200 month in insurance premiums, made the process of changing over super easy and since I saved so much money I also took out life insurance on myself. GREAT Customer service!!!"
We responded:
"Hi Lisa, Thank you for the great review and trusting our team to assist you with your Insurance need and save you money in the process. "
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Daniel Frisbee

October 18, 2022

5  out of  5
rating by Daniel Frisbee
"Very good experience purchasing car insurance with them! Shea May was very knowledgeable, and quick to respond with any questions I had! She was super sweet and polite though the whole process! Was able to give me a personalized policy that fits my needs, and saved money doing it! If you haven’t already, I highly suggest letting them see what they can do for you! Would absolutely recommend them to any and everyone!"
We responded:
"Hi Daniel, It is our pleasure to be able to assist you with your Auto Insurance needs. Shea is a great asset to our team and very knowledgeable in Insurance and always looking for ways to go the extra mile for our customers."
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Manswell Peterson

August 28, 2022

5  out of  5
rating by Manswell Peterson
"This my last insurance company. They are great with customer service and 1 call is all it takes to get anything done. They are the B.E.S.T"
We responded:
"Manswell, It brings us so much joy to hear you love our service! We love having you as a customer. Thank you for the great review."
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Kim Storey

July 11, 2022

5  out of  5
rating by Kim Storey
"Im am happy to say I am a customer of State Farm / Steve Perrine. I have affordable insurance for all my needs. Thank you Steve for all that you and your staff do for your customers."
We responded:
"Kim, It is our pleasure to be here for you and help with your Insurance needs."
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laynabug23

June 3, 2022

5  out of  5
rating by laynabug23
"Staff is always so helpful and welcoming! Shae is always on top of everything!"
We responded:
"Shae strives to provide you with the customer care that you deserve and we truly appreciate your kind words recognizing Shae's efforts. It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Bill Cosby

December 14, 2021

5  out of  5
rating by Bill Cosby
"Staff is friendly knowledgeable & helpful. They treated me & my service dog Susie like old friends!!"
We responded:
"Thank you for the wonderful review, Bill! It is a pleasure to be able to assist you with any of your insurance questions or needs and to visit with you and Susie!"
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Madi Sanders

November 18, 2021

5  out of  5
rating by Madi Sanders
"Every time I walk in, I am always greeted with a smiling face from everyone I pass. Everyone in the office is very helpful and knowledgeable and I always feel like I am being helped by the best in the business. I highly recommend Michele Bates in particular for always going above and beyond and treating everyone like family."
We responded:
"Thank you so much for taking the time to recognize our team and Michele's efforts to provide you with the customer care that you deserve, Madi! It is our pleasure to be able to assist you with any of your insurance questions or needs. We truly appreciate your feedback and your recommending our services to others. It is a wonderful compliment to us all. We are honored to have you as a part of our agency family and we look forward to helping protect you for many years to come!"
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Jill Creech

November 17, 2021

5  out of  5
rating by Jill Creech
"This insurance company is like none other. Their quality of service exceeds the expectation. Michele is always, quick, attentive, and helpful during any process or questions!"
We responded:
"Michele strives to go the extra mile to assist you with any of your insurance questions or needs! Thank you so much for taking the time to recognize Michele's efforts to provide you with the customer care that you deserve, Jill! We are here to help protect you and bring you peace of mind!"
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Kim Badillo

October 8, 2021

5  out of  5
rating by Kim Badillo
"I want to thank Shea for helping us with obtaining life insurance for our family. We are so glad to have finally taken care of securing our families future before it is needed. She was so easy to work with and so sweet."
We responded:
"Shea is wonderful! Thank you for taking the time to share your experience with Shea and for recognizing her assisting you with your life insurance, Kim! It is wonderful to feel protected and to have peace of mind for your family. I am glad that Shea was able to help. It is always our pleasure to be able to assist you with any of your insurance questions or needs!"